Privacy policy

Privacy Policy

Effective Date: July 20, 2025DW Interactive LLC (“DW Interactive,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dwinteractive.net, use our services, or communicate with us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with us, we may collect personal details including: name, email address, business name, job title, phone number, billing or payment information (if applicable), and any other information voluntarily provided through forms, email, or client onboarding.

Non-Personal Information

We may collect browser type and version, IP address, operating system, device identifiers, pages visited and time spent, referral URLs, and other analytics data.

Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your data for the following purposes: to provide, manage, and improve our services, to respond to inquiries or support requests, to send transactional or promotional communications, to analyze website usage and performance, to comply with legal obligations, and to prevent fraud or misuse of our platform.

3. How We Share Your Information

We do not sell your personal data. We may share information in the following circumstances: with trusted service providers (e.g., hosting, analytics, CRM tools), if legally required (e.g., subpoenas, court orders), or in connection with a business transaction (e.g., merger, acquisition, or asset sale). All third parties are bound by confidentiality and data protection agreements.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above, to comply with legal obligations, or until you request deletion.

5. Your Rights and Choices

Depending on your location, you may have the following rights: access, correct, or delete your personal data; object to or restrict certain data processing; withdraw consent (where applicable); and lodge a complaint with a data protection authority. To exercise any of these rights, please email us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including secure hosting infrastructure, encryption, access control, and regular audits. However, no system is completely secure. Use of our platform is at your own risk.

7. Third-Party Links

Our website may contain links to external sites not operated by DW Interactive. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

8. Children’s Privacy

Our services are intended for business users. We do not knowingly collect information from children under 13. If you believe we’ve collected such data, please contact us for deletion.

9. International Users (GDPR Notice)

If you are located in the EEA or UK, DW Interactive acts as a data controller for your personal data. Your information may be transferred outside of your jurisdiction (e.g., to the U.S.) with appropriate safeguards under GDPR.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted at www.dwinteractive.net/privacy-policy with a new effective date.

11. Contact Us

If you have any questions or requests regarding this policy or your data, please contact:

DW Interactive LLC

Email: [email protected]

Website: www.dwinteractive.net